This privacy policy explains how Heritage Shutters (Yorkshire) LTD or ‘we’ use any personal information we collect about you when you use this website.
What information do we collect about
you?
We collect information about you when you fill in a contact form or email us directly. Website usage information is collected using cookies and we also have marketing tracking in place such as the Meta Pixel.
The information we collect about you may include; your name, email address, address, phone number, IP address, location, company name, sex, age, your chosen internet browser and service provider, and device plus any information you supply voluntarily.
Why we need your data
We collect information about you to; fulfill your request e.g. if you fill out a ‘contact’ or 'appointment' booking form we use this information to contact you directly, process your order, manage your account and, if you agree, to email you about other products, services, and information we think may be of interest to you. We may use your contact information to advertise and remarket our services to you on third-party websites such as Google, Facebook and Instagram. We may also contact you directly to follow up on the service and user experience we provide. We use your information collected from the website to personalise your repeat visits to our website. If Heritage Shutters (Yorkshire) LTD is ever sold to another company your contact information will be passed on to this new party.
We will take cautionary measures to ensure we do not collect any personal data from you we do not need in order to provide and oversee the above services to you.
How long will we store your data?
If Heritage Shutters (Yorkshire) LTD provides any paid for services to you, we are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed. Your information we use for marketing purposes will be kept with us until you notify us that you no longer wish to receive this information.
Marketing
We would like to send you updates and information about products and services of ours and other companies which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes or giving your information to other parties. If you no longer wish to be contacted for marketing purposes please contact us.
What are your rights?
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the following address.
Email: enquiries@heritage-shutters.co.uk
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office https://ico.org.uk/
Cookies
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.
For further information, visit http://www.aboutcookies.org or http://www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser.
However, in a few cases, some of our website features may not function as a result.
Other websites
Our website contains links to other websites. This privacy policy only applies to this website, so when you link to other websites, you should read their own privacy policies. Changes to our privacy policy We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 15 March 2024.
How to contact us
Please contact us if you have any questions about our privacy policy or information we hold about you. Email: enquiries@heritage-shutters.co.uk
Copyright © 2021 Heritage shutters - Yorkshire - All Rights Reserved.